How to get your translation

1. Phone, fax or email us and tell us the type of document you need translated and how long it is. We can give you an immediate estimate of how much it will cost and whether we can meet your requirements.
   
   
2. Fax, email or post us the whole text and we can give you a firm quote and agree a delivery time. Prices are based on a word count, so if you know the number of words in your text, this will save time.
   
   
3. If you accept the quote, we will ask you in what format you would like the finished document delivered - by fax, email, hard copy or diskette. If you can send us any background information, documentation or terminology glossaries, this will speed up the process for yourselves. See Customer Involvement.
   
   
4. The translation is sent to you for approval, and at this stage, you may wish to have it checked by a suitable person within your company.
   
   
5. Any requested alterations are made and you receive the finished translation in the format required.